Recent email scams - Customers have reported receiving email, like the example below, which are designed to appear to have come from LiteWire.


DO NOT respond to any email with a request for sensitive data - LiteWire would never send an email asking for any personal information. Also be aware that these attacks are common and alternate variants are likely to come along now and then. Never divulge personal information unless you have verified the reasons for doing so.


 

Note:

Those customers who have active Reflexion Spam Filtering accounts are fully protected against this type of attack and did not receive the messages below. If you wish to sign up for this protection please let us know!

 

Reminder:

If you think you may have responded to one of these scams, please contact us imediately so we can prevent unauthorized access to your account.

  

---------------------------------SAMPLE EMAIL------------------------------------------

Dear valued customer,

 

Due to congestion in our mail server, all unverified accounts would be shut down. To confirm this account (mary@litewire.net) is active, please enter your password below:

 

Password:...........................

 

Thank you for using Litewire mail!

 

                                                                                    Copyright © 2014 Litewire

 

---------------------------------Additional variant------------------------------------------

Dear Valued Client,

This is to notify you once again sequel to our last mail to you,that we are yet to receive the details below from you that will enable us carry out upgrading process of your account.Important notice, harmful virus was detected in your account which can be harmful to our subscriber unit, You are to enter your email address and password here{____________, __________} to set in an anti virus in your user account to clear up this virus. We do need your co-operation in providing us with this personal information requested to enable us insert your account information into our anti virus machine for clean up.

We are sorry for the inconveniences this might have caused you. Failure to do this, we are sorry your account will be deleted immediately to prevent the virus from harming our subscriber unit.

Thank You,

Admin. Team.

----------------------------------END OF SAMPLES -----------------------------------------



Monday, February 3, 2014

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