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LiteWire Network Controls







The service level that you receive depends on your location within our network. Since we are constantly upgrading our network, the service level that you receive when you sign up may increase in the future. Please refer back here for updates as this document will be updated to reflect the most current information available.

To find out what service level you are in, please contact us.


Jump to Level4
  
Service Level 3 Areas
Basic
Download: 450Kbps with bursting up to 1Mbps (10 Minutes)
Upload: 128 Kbps with bursting up to 768 Kbps (30 seconds)
 
HD DSL
Download: 2.5 Mbps with bursting up to 4 Mbps (60 seconds)
Upload: 256 Kbps with bursting up to 1.5 Mbps (45 seconds)
 
Home Office
Download: 4 Mbps with bursting up to 6 Mbps (60 seconds)
Upload: 1 Mbps with bursting up to 2 Mbps (30 seconds)
 
Business Class Max
Download: 7 Mbps with bursting up to 10 Mbps (30 seconds)
Upload: 2 Mbps with bursting up to 3 Mbps (30 seconds)
 
 
 
Service Level 3.5 Areas
Basic
Download: 450Kbps with bursting up to 2Mbps (10 minutes)
Upload: 128 Kbps with bursting up to 768 Kbps (30 seconds)
 
HD DSL
Download: 4Mbps
Upload: 512 Kbps with bursting up to 2Mbps (30 seconds)
 
Home Office
Download: 6Mbps with bursting up to 8Mbps (60 seconds)
Upload: 2Mbps with bursting up to 5Mbps (60 seconds)
 
Business Class Max
Download: up to 12.5Mbps with bursting to 16Mbps (60 seconds)
Upload: up to 4Mbps with bursting to 6Mbps (60 seconds)
 

 
Service Level 4 Areas
Basic
Download: 450Kbps with bursting up to 2Mbps (10 minutes)
Upload: 128 Kbps with bursting up to 768 Kbps (30 seconds)
 
HD DSL
Download: 8 Mbps with bursting up to 12 Mbps (30 seconds)
Upload: 512 Kbps with bursting up to 5 Mbps (30 seconds)
 
Home Office
Download: 12Mbps with bursting up to 20Mbps (30 seconds)
Upload: 2Mbps with bursting up to 5Mbps (30 seconds)
 
Business Class Max
Download: 25Mbps with bursting up to 30Mbps (30 seconds)
Upload: 5Mbps with bursting up to 6Mbps (30 seconds)
 


Listed data rates are the maximum speeds which connections are limited to, actual speeds may vary depending on signal quality and other physical limitations of the individual connections.

Burst speeds will be available as long as the average throughput over the burst period is below the sustained rate, as soon as the transfer rate drops below the set limit the burst rate will begin to recover. 

The Basic plan is designed to provide good speeds for low bandwidth applications, such as normal web browsing or email. High bandwidth applications will not work well on the basic plan, large downloads will result in slow transfer rates, and streaming video service (Netflix, Hulu, etc.) will not be usable. Short video clips will normally work, but there may be significant buffering time. For these uses, please consider the HD plan.

Set rates may be decreased at any time if it is required to improve network performance, or increased as network upgrades allow for improved performance.
 
 


 
Retired plans (no longer available)

Information included below is for archival purposes. People who signed up while these plans were active have been automatically upgraded as availability permitted.
 
 
 
Service Level 1 - no longer available
Basic
Download: up to 640 Kbps, speed is limited to 256 Kbps after 10 minutes of sustained use.
Upload: 128 Kbps with bursting up to 768 Kbps (20 seconds).
 
HD DSL
Download: 1.3 Mbps with bursting up to 1.6 Mbps (10 seconds).
Upload: 256 Kbps with bursting up to 1.5 Mbps (20 seconds).
 
Home Office
Download: 2 Mbps
Upload: 1 Mbps
 
Business Class Max
Download: 3.2 Mbps
Upload: 1.6 Mbps
Jump to Level3  -  Jump to Level4 
Service Level 2 - no longer available
Basic
Download: 450Kbps with bursting up to 1Mbps (10 minutes)
Upload: 128 Kbps with bursting up to 768 Kbps (20 seconds)
 
HD DSL
Download: 2.2Mbps
Upload: 256 Kbps with bursting up to 1.5 Mbps (30 seconds)
 
Home Office
Download: 3.0Mbps
Upload: 1Mbps
 
Business Class Max
Download: up to 6.5Mbps
Upload: 2.5Mbps
 

 
 
Updated 3/21/2017
 


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