If you need to forward ports to a device on your network, you will need to follow these steps. Your LiteWire equipment acts as a router, which means that your public IP address resides on the LiteWire equipment, rather than on your router as would be typical with other types of internet service.
In these steps you will be setting your router to accept the inbound connection. You do this by accessing your router's settings from your PC. If you do not know how to access your router, please stop here and contact us for assistance.
1) Login to your router's setup.
2) Find the settings for the "Internet" or "WAN" interface and enter the following information:
IP Address type: Static
IP Address: 192.168.168.99
Secondary DNS (optional): 220.127.116.11
This configuration will effectively bypass NAT on your LiteWire antenna and forward all traffic to your router, and you can then forward ports normally in your router's configuration.
If your router and console/device support uPnP (all current XBox and PlayStation consoles support UPnP), it may be able to automotaically forward any necessary ports, and no further configuration would be needed in that case . For more information, please see Open / Moderate / Strict NAT How to.
Some TCP/UDP ports, such as 80, 22 and 25 are restricted on residential service for security or management reasons, and cannot be accessed.
If you are still having issues, please open a support ticket and we will be happy to help!
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