Portal Home > Knowledgebase > Information > Potentially dangerous scripts were removed from this message - explanation
When using the web mail interface you will occasionally see emails that are not displaying correctly with a banner acros the top that looks like this:
Potentially dangerous scripts were removed from this message.
This condition is the result of our mail server protecting itself from the kind of content that could be used in an attack. It is necessary in order to protect your email account from unauthorized access.
Note that the fact that the message was flagged does not state that it includes dangerous content. Instead it is simply not displaying that content which could contain such an attack. Your email has not been changed, but you will not be able to view it fully unless you open it in a local mail client. One such email client is the freely available Mozilla Thunderbird application.
Mozilla Thunderbird can be downloaded for free here.
Please see this knowledgebase article for email client setup instructions.
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