Knowledgebase

Basic router setup
1. The cable coming from your LiteWire antenna's power supply needs to be connected to the...

Change Cisco/Linksys wireless router channel
  Changing the wireless channel on the classic web-based interface  ...

Change Motorola wireless router channel
To change the channel on most Motorola wireless routers:   1. Open up a browser (Internet...

Change Netgear wireless router channel
To change the channel on most Netgear wireless routers:   1. Log in to the...

Configure account Auto-pay settings.
Please follow these directions to activate Auto Pay on your account with VISA or MasterCard. Your...

How to bypass your router
Router Bypass InstructionsThere is a piece of equipment that was installed on your roof. A line...

Improve Netflix performance
  If you are having problems with Netflix buffering during playback, you can try the...

LTE Modem Connection
The following information applies to you only when directed by LiteWire staff. If you were not...

Online Gaming Problems
If you are having problems with certain online games or your XBox or PlayStation says that your...

Open / Moderate / Strict NAT How to
The following article is from this original source. Open, moderate or strict NAT? How do I know...

Port forwarding with LiteWire service
If you need to forward ports to a device on your network, you will need to follow these steps....

Static IP address configuration
To access the service you will need to configure your equipment correctly. If you have any...